The role of video surveillance in organisations is diversifying. At Finnpark, Loihde’s video surveillance monitors events in stairwells and parking garages and can issue alerts when irregularities are detected. This has delivered significant savings in cleaning and security guard costs.
Finnpark designs and provides intelligent, mobility‑enhancing parking services. The company also offers commercial premises for parking and business needs across Finland. Loihde’s video surveillance service has been in use at Finnpark for more than ten years. The traditional service evolved a couple of years ago when security technology was deployed to detect anomalies.
“Object recognition in the cameras enables our control centre to receive an alert if, for example, one or more people linger too long in a stairwell or parking garage,” says Finnpark’s ICT Manager Timo Niittymäki.
The solution has delivered clear cost savings as cleaning needs in stairwells and parking garages have decreased. In many cases, sending a security guard to the site is unnecessary because security technology enables voice announcements directly on‑site. A loud alarm sound can also prompt loiterers to leave.
“When something unusual is detected and the set time limit is exceeded, a siren and flashing warning light activate at the site. Usually, this is enough to drive away unauthorized individuals. If needed, we can speak directly to people on‑site through the system or play a pre‑recorded standard announcement.”
In addition to cost savings, the solution has also increased customers’ sense of safety, according to Niittymäki. The facilities remain cleaner, and overall comfort improves.
“We worked with Loihde’s experts to consider how security technology could help us address increasing misuse of facilities. The solution was found quickly and was first tested at one site. As it proved effective, it was soon replicated across several locations and adapted to various challenges. The service has truly exceeded expectations. I have recommended Loihde’s solution to other companies as well.”
Video surveillance as a service ensures up‑to‑date systems
According to Niittymäki, video surveillance is best acquired as a service rather than through a one‑time investment. The service model is clear in terms of both costs and content.
“This has been a very functional and effective solution. When video surveillance is purchased as a service, there are no sudden large investment costs. There’s also no need to worry about whether certain technologies—like recorders—are becoming outdated. Service and maintenance agreements ensure that the technology is up to date and operational.”
Niittymäki also praises the quality and durability of the equipment.
“Throughout our cooperation, only a few cameras or service devices have ever needed repairs.”
Loihde’s Team Leader for Service Sales, Niko Tervo, notes that the use cases and applications of video surveillance have diversified significantly in recent years due to technological advancements.
“A camera can be configured to monitor specific types of activity. In parking garages, for example, object recognition can alert us to large groups of people, someone walking on a ramp where they should not be, or a car driving in the wrong direction. Alerts can also be scheduled for specific times. For example, during stairwell cleaning, different alert criteria can be set or the alerts disabled altogether. The possibilities are numerous.”
Niittymäki appreciates Loihde’s solution‑oriented approach.
“I value the fact that new technologies and innovations have been proactively brought to our attention.”
Regular cybersecurity training strengthens skills
Loihde has also been Finnpark’s partner in cybersecurity training for several years. Niittymäki says it is important to maintain staff awareness continuously so that knowledge does not fade and cybersecurity skills grow.
“Even though there’s always something new in cybersecurity, the basic principles of secure everyday work remain largely the same. Regular training is important because it helps maintain the right kind of response mindset and keeps cybersecurity practices top of mind. A single training session isn’t enough—you need repetition, repetition, and more repetition.”
Niittymäki particularly praises the clarity and comprehensibility of Loihde’s training.
“Often cybersecurity professionals speak in such rapid‑fire abbreviations that even specialists struggle to keep up. Loihde’s expert, however, has explained things clearly, and the training sessions have received a lot of positive feedback from our staff.”
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