Skip to content
en

Documentation service

Well-implemented and up-to-date documentation improves the use, maintenance and development of security systems and promotes the continuity of your operations.

security_m

Well maintained documentation provides clarity in the management of security systems

When security is a critical part of business, it is important that the documentation of security systems is up to date, easily accessible and structurally consistent. Loihde’s documentation service ensures that security system data is stored electronically, is easy to use and supports efficient operation, maintenance and continuous development. Documentation helps you meet regulatory requirements and supports verification of compliance during audits and inspections.

High-quality documentation is not only a technical requirement, but also a prerequisite for the continuity of operations. We offer documentation services for both projects implemented by Loihde as well as customers’ existing systems. The goal is unambiguous and security-classified documentation that serves the entire lifecycle, from planning to maintenance and reforms.

select_03.png_purple

The benefits of a documentation service

Loihde - Person on laptop - DSCF2697 - 1920 x 1280

Complete and up-to-date documentation...

  • simplifies and clarifies the management and maintenance of security systems.
  • improves security by ensuring up-to-date maintenance of systems.
  • ensures compliance by meeting, for example, industry regulatory requirements.
  • streamlines operations by facilitating upgrades and system reforms.

Plans and documents of facility security systems

Our documentation service produces the following documentation, among others: 

Plan views
Electrical and equipment cabinet diagrams
Schematic diagrams
Catalogues

An outsourced documentation service makes daily life more efficient and provides certainty for changes

The documentation service can be included as part of a maintenance agreement, which ensures that the documentation is automatically updated whenever the security system changes or expands. We also offer a continuous service model where the maintenance of documentation continues with a monthly contract after the kick-off project. Documentation, service requests and historical data are centrally available through the OneManage customer service portal, making tracking and management easier.

Up-to-date documentation saves time and costs when updating, maintaining or tendering a system. Loihde guarantees that documentation is always up-to-date, structurally consistent and easy to use in all situations.

Cost-efficiency for system updates with a documentation service

Our documentation service creates and maintains documentation on the security system the customer’s properties. Up-to-date documents facilitate and streamline system maintenance and service operations and enable cost-efficient system updates.

Pasi Tikkanen, Vice President of Technology, Security Solutions

icon
Picture

Step-by-step deployment of the documentation service

Deployment starts with a survey of the current state of affairs and drawing up a documentation plan together with the customer. If the existing data is incomplete or outdated, we prepare completely new documentation in accordance with a clear and structured model.

After this, the service is continued according to the selected operating model: as part of a maintenance agreement, as a continuous monthly service or as separately invoiced hourly work. The work is started quickly, usually within 3—5 working days of the order.

 

search_01
loved_02

Why the Loihde documentation service is a safe choice

Loihde specialises in security solutions, where documentation is an essential part of the overall service, all the way from design to maintenance. We comply with security classifications and ensure that the documentation is consistent and meets security requirements regardless of the size of the site.

Our OneManage customer service portal provides the customer with a transparent view of documentation, service requests and system history.

 

Frequently asked questions about the documentation service

Is a documentation service necessary if the systems are already in use?

Yes. Even if the systems are already in use, the related documentation can be outdated, fragmented or incomplete. Loihde’s documentation service brings information together and ensures that everything is structurally correct and up to date.

What are the benefits of an outsourced documentation service?

Outsourced documentation saves time and costs, especially when maintaining systems and carrying out changes. Loihde takes care of updating the documents, ensuring that information is always available and ready for use without additional work by the customer.

Can the service be provided combined with a maintenance agreement?

Yes. The documentation service can be integrated as a fixed part of a maintenance agreement. This means that the documentation is automatically updated whenever the system serviced or there are changes to it.

What if old documentation is missing or incomplete?

Not to worry. We always start with a survey and, if necessary, prepare new documentation from scratch in accordance with Loihde’s documentation standards. This ensures that the foundation is in good condition for future use and development.

How is the information security of the documentation ensured?

We always operate in accordance with data security classifications and use protected methods in the processing and storage of data. Customers can also manage and track the documentation securely and centrally through the OneManage portal.

Ensure that your documentation is up to date and promote the continuity of your organisation 

Contact Loihde’s experts and make sure that the documentation promotes the continuity, security and development of your operations. Let’s work together to determine which service model would be the best fit for your organisation. You can also book a demonstration or request a preliminary estimate today.