Skip to content
en

Video surveillance

A smart video surveillance service protects business premises and improves information security. You get a modern, maintained surveillance system at a fixed monthly price.

security_m

Video surveillance provides businesses security and peace of mind 

Loihde’s video surveillance service protects your company’s premises around the clock by combining modern surveillance technology, continuous maintenance and cyber security. The scalable solution is provided as a service, meaning you do not have to invest in your own devices or worry about system operation. Loihde is responsible for everything, including surveillance, management and maintenance, allowing you to focus on business development. 

Lookup

More than

10 000

cameras covered by the service

More than

200

comprehensive service customer organisations

Over 

99,5 %

SLA

The Loihde video surveillance service offers efficiency, security and manageability 

The Loihde video surveillance service is a modern all-in-one solution that combines smart technology, high level of information security and ease of use. For a fixed monthly fee, you get a scalable surveillance system that is always up to date and that protects your premises and assets effectively without the need for additional investments.  

  • The service includes cameras, a recording system and maintenance, thus eliminating the need to invest in your own devices or worry about technical functionality. 
  • Access rights management and server security monitoring ensure the secure use of the entire environment. 
  • The information security sensor included in the service and the continuous monitoring by Loihde’s Cyber Security Operations Centre (CSOC) ensure that your system is also safe from digital threats.
  • Our responsive maintenance service operates nationwide with more than 20 local units. 
  • Real-time equipment database, map views and documentation provide continuous insight into system status. 
  • Advanced analytics and extensive integration capabilities, on the other hand, enable data to be combined and utilised for business needs. 

Additional modules can also be included in the video surveillance service according to the needs of the operating environment to increase information security, insight or usability. 

Applications of video surveillance: how does the service support business operations?  

Video surveillance is not just a means of preventing crime, but a strategic investment in business continuity and security. Loihde’s camera surveillance service is suitable for a wide range of uses, such as business premises, warehouses, industrial areas and customer service points. 

Real-time video surveillance improves security management, supports facility security and speeds up the investigation of exceptional situations. Your company can prevent damage, improve the efficiency of daily operations and integrate the system into property management. This creates savings, boosts information security and increases the feeling of security for staff and customers. 

 

Kameravalvonta 1 - 399
Loihde-447

Benefits of video surveillance for your company  

Loihde’s video surveillance service has been developed to free up your company’s resources and ensure the continuous operation of the system. Loihde takes care of everything; delivery, installation, maintenance and updates of devices and software at a fixed monthly price without separate investments.

The service includes continuous maintenance, software updates and documentation to ensure the system is up to date and secure. The Loihde OneManage portal gives you a real-time view of the system status, allows you to manage access rights and comply with regulatory requirements, such as the NIS2 directive.

The system is also protected by our Cyber Security Operations Centre (CSOC) monitoring and information security sensor. This ensures that your video surveillance solution protects your business from physical and digital threats 24/7. 

 

Customers of our video surveillance service

"We required an extensive joint procurement for the development of a video surveillance network both expanding the existing system as well as modernising it. We also have some specific needs for video surveillance, which have been taken into consideration in the service." 

 

Timo Kuusela, IT Manager, Herman Andersson

Picture

 We have a lot of valuable data assets, including personal data, and protecting them is of paramount importance. Our extensive network of more than 240 offices and about 3,500 employees also pose their own demands on security. 

 

Leo Niemelä, Director of ICT Risk Management and Security, LähiTapiola

Picture
The same partner managing both the IT infrastructure and security technology is of great benefit both in terms of maintenance and carrying out maintenance and to resolving any possible fault situations. It also avoids confrontation and shifting responsibility when you can deal with one and the same partner. 

Jyrki Jaatinen, ICT Manager, Pouttu

Picture

Customer experience: New application of video surveillance brought cost savings and increased security at Finnpark 

Finnpark utilises smart video surveillance by Loihde to monitor parking garages and stairwells, but not only in the traditional way. Character recognition technology alerts to abnormal situations, activates a siren if necessary and enables real-time announcements at the site. This has significantly reduced the number visits by security guards and cleaning costs. Customers get to experience cleaner and safer premises, and the staff is able to react quickly to situations.

The entire package is delivered as a service, which means that the technology remains up-to-date without major investments. The service model also provides scalability and enables quick deployment at different sites. There are already more than 70 sites up and running.

Loihde acts as an active development partner and introduces innovation to the customer daily operations. According to Finnpark, the service has exceeded expectations and received praise from users as well. 

Read the full case study in Finnish: Finnpark: Cost savings with a new kind of application of video surveillance 

Finnpark referenssi

Your security overview

Onemanage

Our OneManage customer service portal creates a centralised overview of the security of your facility while enhancing the transparency of service management. 

The service portal contains everything you need for comprehensive management and maintenance of your services and equipment. 

  • Status information, events and alerts including additional information for all of your services and devices.
  • Reports and metrics included in the service.
  • Service, maintenance and change requests as well as other communication between you and the monitoring team.
  • A centralised overview of IT infrastructure, security technology, information security and service management history.

How is the video surveillance service deployed?

The implementation of Loihde’s camera surveillance service begins with a careful survey of the customer’s needs. Together with the customer, we define the types of premises, sites and user groups that require monitoring and the goals that the system is intended to achieve. During the design phase, our experts build an architecture that takes into account the property's special characteristics and information security requirements.  
 
Once the solution has been defined, we will deliver and install the devices and connect them to the central storage system either at the customer's premises or Loihde’s device premises. Deployment includes system testing as well as user-specific permissions to manage monitoring smoothly and securely. During the process, Loihde takes care of the documentation and ensures that the system works from day one.  
 
After this, the service will be subject to continuous maintenance, which includes updates, maintenance and monitoring. This ensures that the system will always remain functional and meet the customer’s needs in the future as well.  

Step-by-step deployment of video surveillance  

1. Project launch 

  • Confirmation of the project plan: schedule & responsibilities
  • Design of the system architecture and implementation based on the customer’s needs

2. Deployment

  • Delivery and installation of service devices and connecting them to the customer’s network 
  • Any required integrated services (e.g. licence plate recognition) or interfaces with other security systems 
  • Testing the system 
  • Training personnel 

 3. Maintenance phase  

  • Loihde is responsible for monitoring, maintenance and continuous development 

We carry out deployment as a customer-oriented and risk-free process that ensures that the system works right from day one of deployment. 

Webinar recording in Finnish: Modern video surveillance 

Video surveillance is no longer just video surveillance! How to build an efficient and secure video surveillance solution that meets today’s regulatory and technological demands? 
 
Video surveillance is no longer just surveillance. It has developed into a versatile and intelligent entity that serves both security and business development.  

In this webinar, we will focus on current hot topics in video surveillance. You will hear how modern technology enables the utilisation of surveillance to support analytics and decision-making, and how a comprehensive service model can free up an organisation's resources without compromising on security. 
 

 

Loihde-813

Why choose Loihde as a video surveillance service supplier   

The comprehensiveness and security of Loihde’s video surveillance service sets it apart from its competitors. Unlike in traditional solutions, the customer does not have to make big investments in equipment. Instead, they receive an up-to-date system at a fixed monthly price and Loihde takes care of its maintenance and ensures functionality. This provides cost efficiency and predictability for a company’s financial management.

Loihde combines physical security with cyber security, making the service exceptional on the market. The video surveillance system is protected by an information security sensor and continuous monitoring by Loihde’s Cyber Security Operations Centre (CSOC), which ensures that the system is safe from digital attacks as well. In addition, customers benefit from Loihde’s OneManage customer service portal, which makes management transparent and easy.

The final touch is the strong knowhow and extensive experience in security solutions that Loihde’s experts have. This ensures that the service not only protects properties, but also supports the company’s business and provides peace of mind for all customers.

Market-leading systems also as an investment 

We offer market-leading IP camera systems with either local or centralised storage. Recording can also be implemented as cloud-based and utilise modern analytics capabilities. The number and purpose of use of surveillance cameras connected to the system are always tailored to the customer’s needs. This allows the most cost-efficient system that promotes security as well as possible. 

We wrote a video surveillance buyer’s guide to give you as much information as possible on what to consider when acquiring a video surveillance system and the opportunities it offers. Read more and download the guide below.

DOWNLOAD THE BUYER'S GUIDE (IN FINNISH)

Laws and regulations on video surveillance 

In Finland, video surveillance is regulated by several laws and regulations, that you should be aware of when purchasing video surveillance. When choosing a video surveillance partner, you should also consider their legal and regulatory knowledge to avoid unintentional violations. 

In Finland, the legal bases and correct implementation of video surveillance are primarily governed by the Criminal Code, the Data Protection Act, the GDPR and the Act on the Protection of Privacy in Working Life. 

If you are unsure about the laws and regulations related to video surveillance, you can download Loihde’s Video Surveillance Buyer’s Guide (in Finnish). The guide tells you the most important things to note about the acquisition of video surveillance, as well as the laws and regulations and procedures to consider when designing video surveillance. 

 

Loihde_some (67)

Frequently asked questions about video surveillance services 

Does the Loihde video surveillance service include cameras and storage devices?

Yes. Loihde provides all necessary cameras and storage systems as part of the service. The customer does not need to make any separate equipment investments, but rather only pay a fixed monthly price, which also covers maintenance.

Can Loihde’s video surveillance system be used for remote monitoring?

Yes. The video surveillance service allows you to access live video and recordings remotely  
either via a browser or client application. Access rights are defined on a user-specific basis, which ensures secure and  controlled access to the system from anywhere. 

How does Loihde’s camera surveillance service ensure information security?

Loihde’s camera surveillance service includes an integrated information security sensor that identifies and prevents potential cyber threats. In addition, the system is continuously monitored by Loihde’s own Cyber Security Operations Centre (CSOC), ensuring a high level of protection also against digital attacks. This ensures that the video surveillance solution meets modern security requirements.

What does the Loihde video surveillance service not include?

The video surveillance service does not include active monitoring, cabling or electrical installation work, or separate design and commissioning services. However, these services are available as additional services and can be tailored according to your needs as part of the overall solution.

How quickly are faults repaired in Loihde’s video surveillance service?

Maintenance of the video surveillance service is always carried out according to the agreed service level. The customer can choose between several response times, and faults will be fixed within four hours at the quickest and within a day at most, depending on the service agreement.

Take the next step towards more secure business operations.

Request a survey or ask Loihde’s expert for more information. Let’s work together to design the right video surveillance solution for you.

Security is the foundation of your company's success. Loihde’s video surveillance service offers you peace of mind, cost efficiency and continuous support without large initial investments. Combining modern technology with Loihde’s expertise produces a solution with high information security that can secure your business today and tomorrow.