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Digital design 

Loihde’s digital design combines user-oriented planning, technology and business goals. Our services cover close collaboration between UI/UX design, service design and development work, which transforms ideas into testable and measurable solutions. 

Loihde - Digitalservices

User-oriented planning and design to support your business

Future competitiveness is created by planning, not by chance. Loihde’s digital design combines strategy, technology and user-oriented planning to speed up change in a controlled way and generate measurable value from investments. We use artificial intelligence and automation to support planning, but the most important thing is to help our customers build their own change management capabilities.  

Design improves user experience and business profitability

Many technology projects fail when solutions are planned based on assumptions or user experience is neglected. This results in inefficient solutions, wasted resources and poor profitability. Loihde’s service design helps avoid these pitfalls. Before implementation, we ensure a common understanding of the problem, users and goals, so that planning supports its purpose and the technology delivers measurable benefits.

A well-designed user interface is not only visually pleasing, but it also measurably improves the user and customer experience and reduces errors and the need for customer support. At the same time, it improves internal workflows.

When design takes place in close cooperation with developers and architects, the user experience remains controlled even in the middle of accessibility requirements and technical constraints. At Loihde, ideas don't just stay in PowerPoint: they are quickly transformed into functional, tested solutions.  

Loihde - Balancing work
Loihde - Relaxed working

Design as a business capability, not just a cost 

Loihde’s service design is a process that brings together business goals, user-oriented planning and technology into a seamless whole:

  • Definition of business goals: Clarifying what we want to achieve  
  • Service design: Ensuring customer value and user experience 
  • Collaboration between planning and development: Taking user experience into account in technical implementation  

UX is no longer just visual planning of the user interface, but part of technical implementation. At Loihde, planning and development run in parallel, enabling quick prototyping and early validation of solutions. We use artificial intelligence and state-of-the-art tools to ensure that ideas are quickly turned into solutions that are tested and that deliver tangible value.  

Business benefits of digital design, concrete impacts on the organisation

A well-designed user experience is not just a technical detail, but an element contributing to the organisation's productivity, customer satisfaction and utilisation of technology.  

  • Faster change and efficient technology deployment
  • User experience (UX/CX) that reduces errors and need for customer support
  • Improved ROI when solutions are relevant and measurable
  • The organisation’s capability to utilise AI and automation responsibly
  • Shared understanding between business, technology and users
  • Quick testing and development ensures that the solutions function both technically and with users in mind

Customer experience: Digital design improved the user experience and performance of MTV Katsomo

The MTV Katsomo service was comprehensively reformed in cooperation with Loihde and Nitor Creations. The reform the appearance, user experience and technical functionality of the service to meet today’s requirements. The service user interface was made more responsive and accessible, thanks to which a separate mobile version could be given up. The smoothness of payment transactions and the reliability of the service were significantly improved - now also during peak hours. At the same time, the old systems were replaced with modern solutions that support further development and the growing number of users.  

Among others, Loihde was responsible for the planning of the user experience, the reform of the user interface and the specification of the technical package. The project was carried out in an agile manner,  focusing on business goals.  

Read the full case study: MTV’s Katsomo service was completely reformed

Loihde x MTV

Implementing digital design: from an idea to a testable solution  

Loihde’s digital design proceeds step-by-step, with business goals and user experience as the starting points: 

  1. Clarifying the problem and goals: Defining the business challenge and the needs of the user groups together with the customer.  

  2. Mapping technology boundary conditions: Taking into consideration available systems, integrations and resources.

  3. Conceptualisation and the first solutions: Creating quick, testable solutions that demonstrate how the idea works in practice.

  4. User testing and utilising feedback: The solutions are tested with real users, and user feedback is utilised in development.

  5. Continuous development and strengthening competence: The customer organisation is supported in improving design capability even after the project.
Loihde - Mail
Loihde - Check box

Loihde’s digital design combines technology and user experience

Loihde combines strategic planning, technology expertise and user-oriented design into a single seamless whole. We do not offer individual workshops, but build the customer’s ability to lead change in the long term and make better decisions.  

For us, digital design is not an expense, but a strategic investment that combines planning and implementation into close cooperation. In this way, ideas don't just stay on slides, but are quickly turned into functional, measurable solutions that make life easier for users.  

 

Frequently asked questions about digital design

What does digital design mean in Loihde’s services?

Digital design at Loihde combines user-oriented planning, technology and business goals into effective digital solutions. 

How does digital design support business goals?

Good design reduces errors, improves the user experience and speeds up technology deployment. The outcome is measurable benefits and better ROI.

Can Loihde’s design services be combined with other IT or development projects?

Yes. Digital design works seamlessly with Loihde's other services, such as development, architecture and cyber security. 

Want to understand how design can boost your business?

When design supports technology and business, solutions are created that generate value in the long term. Contact us if you want to develop your organisation's digital solutions.